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PRIVACY

POLICY

TMC Air Pty Ltd (“we”, “us”, “our” or “TMC Air”) is committed to ensuring that your personal information is collected, used and held in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and general law.

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The purpose of this Privacy Policy is to tell you what kind of information we may collect about you, how we may use that information, and whether we will disclose it to anyone else. It also explains how we store the information you provide to us, how you may access or correct it, and how you can contact us. 

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The Data Controller of your data is TMC Air Pty Ltd and our registered office is in Dural, New South Wales, , Australia. By Data Controller, this means TMC Air Pty Ltd determines the purposes and way in which any personal data is, or will be, processed.

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It is important that you read and understand this Privacy Policy as it governs the way in which we may use your personal information.

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By using the TMC Air Pty Ltd website (Website) and providing personal information to TMC Air Pty Ltd, you agree to the collection, use and storage of your personal information by us as outlined in this Privacy Policy.

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TMC Air Pty Ltd reserves the right to change this Privacy Policy at any time without notifying you. It is your responsibility to regularly check this Privacy Policy for any changes. Continued use of the Website will be taken as your acceptance of those changes. 

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1. We respect your privacy

 

1.1. TMC Air Pty Ltd respects your right to privacy and is committed to safeguarding the                    privacy of our customers and website visitors. We adhere to the Australian Privacy                    Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect                and treat your personal information.


1.2. "Personal information" is information we hold which is identifiable as being about you.


2. Collection of personal information

 

2.1. TMC Air Pty Ltd will, from time to time, receive and store personal information you                     enter onto our website, provided to us directly or given to us in other forms.

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2.2. You may provide basic information such as your name, phone number, address and email          address to enable us to send information, provide updates and process your product or            service order. We may collect additional information at other times, including but not                  limited to, when you provide feedback, when you provide information about your personal          or business affairs, change your content or email preference, respond to surveys and/or            promotions, provide financial or credit card information, or communicate with our                        customer support.

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2.3. Additionally, we may also collect any other information you provide while interacting with           us.

 

 

PRIVACY POLICY

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3. How we collect your personal information

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​3.1. TMC Air Pty Ltd collects personal information from you in a variety of ways, including                 when you interact with us electronically or in person, when you access our website and             when we provide our services to you. We may receive personal information from third                 parties. If we do, we will protect it as set out in this Privacy Policy.

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4. Use of your personal information

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4.1. TMC Air Pty Ltd may use personal information collected from you to provide you with                  information, updates and our services. We may also make you aware of new and                        additional products, services and opportunities available to you. We may use your                      personal information to improve our products and services and better understand your              needs.

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4.2. TMC Air Pty Ltd may contact you by a variety of measures including, but not limited                    to telephone, email, sms or mail.

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5. Disclosure of your personal information

 

5.1. We may disclose your personal information to any of our employees, officers, insurers,               professional advisers, agents, suppliers or subcontractors insofar as reasonably                         necessary for the purposes set out in this Policy. Personal information is only supplied to           a third party when it is required for the delivery of our services.

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5.2. We may from time to time need to disclose personal information to comply with a legal               requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a         legal proceeding or in response to a law enforcement agency request.

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5.3. We may also use your personal information to protect the copyright, trademarks, legal               rights, property or safety of TMC Air Pty Ltd, www.tmcair.com.au, it's customers or third             parties.

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5.4. Information that we collect may from time to time be stored, processed in or transferred             between parties located in countries outside of Australia.

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5.5. If there is a change of control in our business or a sale or transfer of business assets, we           reserve the right to transfer to the extent permissible at law our user databases, together           with any personal information and non-personal information contained in those                           databases. This information may be disclosed to a potential purchaser under an                         agreement to maintain confidentiality. We would seek to only disclose information in good         faith and where required by any of the above circumstances.

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5.6. By providing us with personal information, you consent to the terms of this Privacy Policy           and the types of disclosure covered by this Policy. Where we disclose your personal                   information to third parties, we will request that the third party follow this Policy regarding           handling your personal information.

 

6. Security of your personal information

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6.1. TMC Air Pty Ltd is committed to ensuring that the information you provide to us is                       secure. In order to prevent unauthorised access or disclosure, we have put in place                   suitable physical, electronic and managerial procedures to safeguard and secure                       information and protect it from misuse, interference, loss and unauthorised access,                   modification and disclosure.

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6.2. The transmission and exchange of information is carried out at your own risk. We cannot            guarantee the security of any information that you transmit to us, or receive from us.                  Although we take measures to safeguard against unauthorised disclosures of                            information, we cannot assure you that personal information that we collect will not be                disclosed in a manner that is inconsistent with this Privacy Policy.

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7. Access to your personal information

 

7.1. You may request details of personal information that we hold about you in accordance                with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be                    payable for the provision of information. If you would like a copy of the information, which          we hold about you or believe that any information we hold on you is inaccurate, out of                date, incomplete, irrelevant or misleading, please email us at tmcair@hotmail.com.

 

7.2. We reserve the right to refuse to provide you with information that we hold about you, in             certain circumstances set out in the Privacy Act.

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8. Complaints about privacy

 

8.1. If you have any complaints about our privacy practices, please feel free to send in details           of your complaints to Dural, New South Wales, 2158. We take complaints very seriously             and will respond shortly after receiving written notice of your complaint.

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9. Changes to Privacy Policy

 

9.1. Please be aware that we may change this Privacy Policy in the future. We may modify this         Policy at any time, in our sole discretion and all modifications will be effective immediately         upon our posting of the modifications on our website or notice board. Please check back           from time to time to review our Privacy Policy.

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10. Website: When you visit our website

 

10.1. When you come to our website (www.tmcair.com.au) we may collect certain                   .           information such as browser type, operating system, website visited immediately before             coming to our site, etc. This information is used in an aggregated manner to analyse                 how people use our site, such that we can improve our service.


11. Cookies

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11.1. We may from time to time use cookies on our website. Cookies are very small files which           a website uses to identify you when you come back to the site and to store details about           your use of the site. Cookies are not malicious programs that access or damage your                 computer. Most web browsers automatically accept cookies but you can choose to reject           cookies by changing your browser settings. However, this may prevent you from taking               full advantage of our website. Our website may from time to time use cookies to                         analyses website traffic and help us provide a better website visitor experience. In                     addition, cookies may be used to serve relevant ads to website visitors through third                   party services such as Google Adwords. These ads may appear on this website or other           websites you visit.
 

12. Third party sites

 

12.1. Our site may from time to time have links to other websites not owned or controlled by               us. These links are meant for your convenience only. Links to third party websites do not           constitute sponsorship or endorsement or approval of these websites. Please be aware             that TMC Air Pty Ltd is not responsible for the privacy practises of other such                             websites. We encourage our users to be aware, when they leave our website, to read the           privacy statements of each and every website that collects personal identifiable                         information.

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Contact us

 

If you have any additional queries about our Privacy Policy, or you have a problem or complaint, please contact us via email at tmcair@hotmail.com.

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